Bet05 Privacy Policy – Data Protection and LGPD

1. Introduction

A bet05 understands that trusting a platform with your personal data is not a decision you take lightly. Your name, CPF, address, and banking details for Pix — this is sensitive information that deserves careful, transparent, and responsible handling. That's why this Policy was written to actually be read, not just to check a legal box.

This Privacy Policy applies to all services provided by bet05, including Sports Betting, casino games, deposits and withdrawals via Pix, boleto bancário, credit card, and other available methods, as well as communications by email, mobile, and platform notifications. This Policy also applies to use of the site on any device — desktop, mobile, or tablet.

By using bet05, you are entrusting your data to a platform that has made a legal commitment — under the LGPD — to handle it in accordance with the principles of purpose limitation, adequacy, necessity, transparency, security, and non-discrimination. This document explains, in clear terms, how we put those principles into practice.

2. Who Is the Data Controller

Under the terms of the LGPD, the controller is the entity that determines how and for what purposes personal data is processed. For your data on the platform, the controller is bet05, operator of the site bet05.best.

For any questions regarding the handling of your personal data — including the exercise of rights under the LGPD — you can reach us directly by email at contato@bet05.best. The support team at bet05 is available 24 hours a day in Portuguese and will respond to privacy-related requests within a maximum of 15 business days, as required by the LGPD.

3. What Data We Collect

3.1 Data provided directly by you

When you create an account, make a deposit, or interact with the bet05, we collect the following data that you provide directly:

• Identification: full name, CPF, date of birth, nationality.
• Contact: email address, mobile number, residential address with ZIP code.
• Identity verification: a photo of a government-issued ID (RG or CNH), a selfie holding the document, and, where required, proof of address.
• Financial data: Pix key, bank account details for withdrawals via TED (Nubank, Itaú, Bradesco, Banco do Brasil, Inter, and others), credit/debit card information processed by our partner payment provider.
• Communications: messages exchanged with the support team at bet05, including chats, emails, and calls recorded with your prior consent.

3.2 Automatically Collected Data

When you access bet05, automated systems collect the technical data required for the platform to operate:

• IP address and approximate geographic location.
• Device type, operating system, and browser.
• Pages visited, time spent, and browsing sequence.
• Bets placed, markets accessed, events viewed, and transaction history.
• Cookies and session identifiers (detailed in Section 9 of this document).

4. How We Use Your Data

Each piece of data collected by bet05 has a specific, defined purpose. Below are the main ways we use your information:

A bet05 does not use your data for purposes incompatible with those listed above without obtaining new consent. If we intend to use your data for a new purpose, you will be notified in advance.

5. Legal Basis for Processing

The LGPD requires that all personal data processing have a specific legal basis. bet05 uses the following legal bases, in accordance with Article 7 of Law No. 13,709/2018:

6. Data Sharing

A bet05 never sells your personal data. Data is shared only in the following cases, all governed by duly executed confidentiality and data protection agreements:

• Payment processors: to process deposits via Pix, TED, credit/debit card, PicPay, and Mercado Pago. Only the data strictly necessary for each transaction is shared.
• Technology providers: companies that provide infrastructure, hosting, security, and identity verification (KYC) services — all bound by data processing agreements in compliance with the LGPD.
• Game providers: providers of the casino games available on the bet05 receive anonymous session identifiers required for game operation, with no access to identifiable personal data.
• Government authorities: a bet05 cooperates with the Receita Federal, Banco Central, Coaf, and other Brazilian authorities whenever legally required, in accordance with anti-money laundering legislation and sector regulations.
• National Data Protection Authority (ANPD): in the event of security incidents or upon request from the regulatory authority.

7. Data Security

A bet05 implements a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction:

• Encryption in transit: all communication between you and the servers of bet05 is encrypted with TLS 1.3 / 256-bit SSL.
• Encryption at rest: sensitive data stored on the servers of bet05 — including identity documents and banking details — are encrypted at rest.
• Access control: only employees with verified operational need and two-factor authentication have access to systems containing identifiable personal data.
• Continuous monitoring: the systems of bet05 are monitored 24 hours a day to detect and respond to unauthorized access attempts and anomalous behavior.
• Secure backups: regular backups stored in geographically separate locations ensure data recovery in the event of an incident.
• Security testing: the platform conducts regular penetration testing and security audits carried out by specialized third-party firms.

In the event of a security incident that could affect your data, the bet05 will notify affected users and the ANPD within the timeframes established by the LGPD, providing clear information about what happened, which data was affected, and the measures taken.

8. Data Retention and Deletion

A bet05 retains your personal data for as long as necessary to fulfill the purposes described in this Policy and to meet applicable legal obligations. General retention periods are as follows:

• Registration and active account data: kept for the entire period the account remains active on the bet05.
• Financial and transactional data: retained for a minimum of 5 years after account closure, as required by tax and anti-money laundering legislation.
• Identity documents (KYC): retained for a minimum of 5 years after verification, in accordance with Banco Central and Coaf regulations.
• Betting records: retained for a minimum of 3 years for audit and dispute resolution purposes.
• Support communications: retained for 2 years for quality assurance and complaint resolution purposes.

Once retention periods have expired, data is anonymized or securely deleted. You may request early deletion of your data by sending an email to contato@bet05.best. The bet05 will assess the request taking into account applicable legal retention obligations — in some cases, it may not be possible to delete all data before the statutory deadline, but you will be clearly informed of this.

9. Cookies and Tracking Technologies

A bet05 uses cookies and similar technologies to ensure the platform works properly, improve your experience, and — with your consent — personalize the content you see. The types of cookies used are described below:

You can manage your cookie preferences in your browser settings or directly through the privacy panel in your bet05. Disabling essential cookies may affect the functionality of parts of the platform.

10. Your Rights as a Data Subject

The LGPD grants you a robust set of rights over your personal data. bet05 is committed to fulfilling all requests within the legally required timeframes. Here's what you can request:

How to exercise your rights

To exercise any of the rights above, please contact bet05 by email at contato@bet05.best with the subject line "LGPD Rights – [type of request]". Please include your full name and registered CPF to help us identify your account. bet05 will respond within 15 business days and may request additional documentation to verify your identity before processing the request.

If you believe your rights have not been adequately addressed by bet05, you may file a complaint directly with the National Data Protection Authority (ANPD), as provided for in Article 18 of the LGPD.

11. Minors

All services provided by bet05 — Sports Betting, casino games, slots, live roulette, and any other platform features — are intended exclusively for users aged 18 and over, as required by Brazilian law.

A bet05 does not intentionally collect personal data from minors. If we identify that an account was created by someone under 18, we immediately close the account, delete the collected data within the timeframes permitted by law, and refund any deposits made.

If you believe a minor has created an account on bet05, notify us immediately at contato@bet05.best. We will treat the matter with the highest priority.

12. International Data Transfers

Some technology providers that offer services to bet05 — such as cloud infrastructure providers and security systems — may be located outside Brazil. When this is the case, bet05 ensures that international data transfers meet the requirements of the LGPD, specifically:

• Our providers are located in countries that offer an adequate level of data protection, as recognized by the ANPD.
• Contracts with specific data protection clauses are executed with each provider, ensuring your data receives protection equivalent to that required under the LGPD.
• Data is transferred only when strictly necessary to deliver the contracted services, with data minimization applied to the greatest extent possible.

A bet05 continuously monitors its international suppliers for compliance and may request security audits when necessary. Any significant changes to suppliers involving data transfers will be reflected in this Policy with appropriate advance notice.

13. Changes to This Policy

A bet05 may update this Privacy Policy periodically to reflect changes in data processing practices, updates to legislation, or new services made available on the platform.

Material changes — those that affect your rights as a data subject or significantly alter how we use your information — will be communicated at least 14 days in advance via your registered email and through a prominent notice on the platform. The update date at the top of this page will always reflect the current version.

Minor changes of an editorial nature, or those made solely for clarity without altering any substantive content, may be implemented without prior notice. We recommend reviewing this Policy periodically, especially before using new services offered by bet05.

14. Contact, DPO & Privacy Channel

For any questions related to this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject under the LGPD, please contact bet05:

• Email: contato@bet05.best (subject line: "Privacy – LGPD")
• Customer support: available 24 hours in Portuguese, via the platform chat or the email address above.
• Response time: up to 15 business days for data subject rights requests, as established by the LGPD.

If you prefer to contact the National Data Protection Authority (ANPD) to file a complaint or get guidance on your rights, visit the official ANPD website at gov.br/anpd.